When will I receive my order?

Your order will arrive generally within 5-8 business days(excluding weekends). Due to various stocking locations items in order could possibly arrive separately. However, all items will be shipped.

Can I get a refund?

Please review our refund policy page.

Do you ship to countries outside of the U.S?


What size should I get?

Apparel listed on our site is true to your actual size. If you have concerns about what size you should get please contact us and we will provide assistance with sizing. Please see our Contact Us page for contact information.

How should I wash my item?

Most apparel from our website should be cold washed, and simple dry or hang-to-dry for best results.

What Is Best Price Guarantee?

We guarantee that we are listing the best price you can find for the apparel from the Brands at The Black Outlet. If, a brand has a lower price we will automatically refund the difference. (All promotions, sales, and discounts operated by Brands are not included)